Return Policy
Company Name: Gloves Bhai Store
Location: India
At Gloves Bhai Store, we take pride in delivering high-quality products to our customers. We understand that issues may occasionally arise, and we are here to help. This Return Policy outlines the conditions under which returns are accepted.
1. Return Eligibility
We accept returns only in the case of damaged products.
To be eligible for a return, the following conditions must be met:
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The product must be visibly damaged or defective upon delivery.
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You must notify us within 48 hours of delivery with clear photos/videos showing the damage.
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The product must be unused, in its original packaging, and with all tags and labels intact.
2. How to Request a Return
To initiate a return, please follow these steps:
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Contact our support team at ezeneststore@gmail.com or call 7011121092 within 48 hours of receiving the product.
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Provide your order number, photos/videos of the damaged item, and a brief description of the issue.
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Our team will verify the claim and guide you through the next steps.
3. Return Approval and Pickup
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If your return request is approved, we will arrange for a reverse pickup through our courier partner.
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Please ensure the product is securely packed to avoid any further damage during transit.
4. Refund Process
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Once the returned product is received and inspected, we will notify you of the refund approval.
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If approved, a refund will be processed within 7–10 business days to the original method of payment.
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Shipping charges (if any) are non-refundable.
5. Non-Returnable Items
We do not accept returns in the following cases:
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Product is damaged due to customer mishandling or misuse.
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Return request made after 48 hours of delivery.
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Product has been used, altered, or is missing original packaging and tags.
6. Contact Us
For any return-related questions, please contact us:
📧 Email: ezeneststore@gmail.com
📞 Phone: 7011121092
📍 Address: 1133, 18th Cross Road, Banashankari 2nd Stage, Bangalore - 560070